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Google Workspace
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Access a shared mailbox

When an administrator grants you the access to a shared mailbox(delegates), it automatically appears in your accounts list like in the figure below.

Disable conversation view

Google groups emails with same topic into conversations by default. As a result, it could be difficult to find an important email. To disable this behavior and make the mailbox clearer and logical, un...

How to delegate a mailbox (shared mailboxes)

If you want to give a user access to your mailbox follow the instructions. Shared mailboxes work using this principle. If you want the administrator to manage a shared mailbox, create a support ticket...

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