Articles in this category Access a shared mailbox When an administrator grants you the access to a shared mailbox(delegates), it automatically appears in your accounts list like in the figure below. Disable conversation view Google groups emails with same topic into conversations by default. As a result, it could be difficult to find an important email. To disable this behavior and make the mailbox clearer and logical, un... How to delegate a mailbox (shared mailboxes) If you want to give a user access to your mailbox follow the instructions. Shared mailboxes work using this principle. If you want the administrator to manage a shared mailbox, create a support ticket...